Frequently Asked Questions
Everything you need to know about HexClad hybrid cookware, shipping, and our lifetime warranty.
What makes HexClad 'hybrid' cookware different?
HexClad features a patented laser-etched hexagon design that combines the performance of stainless steel with the convenience of non-stick. This allows you to sear like professional steel while using less oil and enjoying an easy cleanup.
Is HexClad cookware metal utensil safe?
Yes, our unique laser-etched surface is scratch-resistant and designed to withstand metal spatulas, whisks, and spoons without damaging the non-stick coating.
Does HexClad work on induction cooktops?
Absolutely. Our cookware is designed with a magnetic stainless steel base, making it compatible with all cooktops, including induction, gas, electric, and ceramic.
What is your shipping policy?
We offer free standard shipping on all orders within the contiguous United States. Orders are typically processed within 1-2 business days and delivered within 3-7 business days.
What does the Lifetime Warranty cover?
Our Lifetime Warranty covers any manufacturer defects in materials or workmanship. If your pan peels, chips, or degrades under normal household use, we will replace it at no cost to you.
Is the cookware dishwasher and oven safe?
Yes, HexClad is dishwasher safe for easy cleaning and oven safe up to 500°F (260°C), allowing you to move from the stovetop to the oven with ease.