Returns & Exchanges

We stand by the quality of our hybrid cookware and offer a 30-day risk-free trial. If you are not completely satisfied with your HexClad purchase, you can return your items for a full refund within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Print Your Label

  Select the items you wish to return and download your prepaid shipping label provided by our system.

• 3.
  Pack Your Cookware

  Securely place your items in their original packaging or a sturdy box to ensure they arrive back to us safely.

• 4.
  Drop Off & Refund

  Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 7-10 business days.